How to Be a Great and Safe Hotel in Indonesia?

The Indonesia hotel industry is an ever vibrant, fast changing business environment. Aside from being sound in security systems, a hotel business has to keep up with trends in the market. 

Yet these hotel trends may inevitable pose challenges for the business which eventually may cause potential disruptions to operations. Hoteliers find themselves in stiff competition to maintain as the safest best hotel in Indonesia. Find out the 6 hotel trends in Indonesia below!

1. Online hotel reviews

"Click click!” and a few swipes on the mobile, your hotel room bookings is done and completed fully online in a matter of few minutes. Online hotel reviews on the various social media channels are easily found in these Internet age. Good and bad reviews left behind by guests are the deciding factor whether or not your hotel gets chosen.

Pest pointer – Did you know? Termites feed 24/7 a day and they eat from the inside out. Doors, windows, cupboards and bed frames are hotspots that could be attacked by hungry termites.

The scary thing is, eating from the inside out means that termite damage go undetected until it is too late. Hoteliers with termite problem risk the health and safety of employees and guests when structures, fittings and furniture attacked by termites crumble and collapse. 

Bad news spread like wildfire. A guest could easily take a picture or video of their termite scare and upload these onto online hotel reviews!

2. Greens everywhere

Eco-friendly roof gardens, green walls and potted plants. Many hoteliers have the likes to place many kinds of greeneries in every space. Greeneries not only help to lighten up the mood instantly, they promote calm and nature. Green walls skirting the hotel compound lend vibrancy to what could be a dull space. This explains why these concepts are so popular!

Pest pointer – Termite problem comes along with the likes for greens, gardens and plants. With soil, mulch and moisture present, these ideal conditions are perfect shelter and breeding places for termites.

Pest challenges come along with these green spaces when external water pipes are installed to sustain the greens. This provides a steady source of water for termites.

Planting features in and around the hotel premise also give a good hideout for termites especially the subterranean termites which rely on soil and mud tubes to move around.

Not forgetting mosquito breeding risks in potted plants, indoor mosquito control could be neglected. Large ponds and water features can be better managed with new innovation. 

3. Technology upgrades 

Entering a hotel room using a biometric card may soon be a thing of the past. Futuristic hotels now provide service differentiation with Wi-Fi, smart gadgets such as tablet in-room or even smart phones as room keys, T.V. remote and air con control.

Pest pointer – With technology features set in a modern hotel, hoteliers can expect to attract groups of millennial business travelers who have rising influence in the hospitality business. There is often zero-tolerance for pests with this group of consumers. The secondary aim is to provide a comfortable pest-free environment and provide a right fit to the lifestyle with professional pest control services.

4. Dwindling customer loyalty

The loyalty of today has become of yesterday. With aggressive advertising and promotions by different hotels every month, hoteliers now strive to be more service-oriented and personalized.

Pest pointer – A hotel with service differentiation stands out from the rest. When there are problems arising from pests, front-line employees must be empowered and well equipped with pest knowledge to address guest concerns effectively. And that is what service with care and interest of guest in mind is all about. Pest control for business in hospitality should engage professionals to give the reassurance and total peace of mind.

5. Best food & beverages

Big names in food naturally lure the foodies to the hotel. Hotel buffets offered at attractive prices give local Indonesians a good choice to indulge during the weekends with family.

Pest pointer – Managing a Food & Beverage business is challenging. With food and water, invite naturally pests such as flies, cockroaches, ants and rats. Pest control for business dealing with F&B has to be carried out diligently to avoid food contamination risks by harmful pests. 

6. Appealing to the 5 senses 

Sight, smell, touch, hear and taste- A hotel stay experience which can appeal to all 5 senses with top notch amenities is definitely a game changer. Luxury infinity pools and lobbies with sweet smelling scents are value added points.

Pest pointer – The best hotel in Indonesia keeps clean and smells good at all times. Compromises in hygiene could be due to environmental factors such as a pest infestation which lead to unsightly and unpleasant odours. For example Rats, excrete urine and droppings freely.