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SMS & email service scheduling system
Our SMS & email service scheduling system allows customers to easily confirm their appointment at the touch of a few buttons. Rentokil customers will receive SMS or email notification 4-5 days prior to the next service with a pre-scheduled service appointment date. Just click the link in the SMS or email to confirm or reschedule the service and the appointment will instantly be added to our technicians’ schedule.
We have 3 main processes for SMS & email service scheduling system including (1) confirmation, (2) re-schedule and (3) automatic confirmation if there is no cancellation or rescheduling - which you can read in the manual guide here
1) Confirm pre-scheduled service
2) Reschedule pre-scheduled service
3) Automatic confirmation if there is no cancellation or rescheduling
Benefits of SMS & email scheduling system
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Discreet communication - Ensure your day is not interrupted by constant phone calls
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Systematic - Confirmed schedules are directly synced to our technician’s schedule
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Easy - The entire process can be done on your phone in simple steps
For more information about Rentokil's SMS & email scheduling system benefits and features, please contact our customer service team at 150808 (Monday - Friday, 08:00 - 17:00).